I’ve been thinking a lot about how people view account security for different platforms lately.
Mostly, because I thought it was great for PS3 users that they received free games once PSN had recovered from the major attack it was under a while back. I don’t have a PS3 (and don’t plan on getting one), but I was happy for PSN users anyhow. Because it seems only fair to be compensated when a major company like Sony had their security breached in such a manner as it was.
The reason (to elaborate) why I keep thinking about that, is this; Microsoft Live is the most insecure “service” I’ve ever had the displeasure of having to put up with, coupled with one of the worst pieces of software for PC gamers ever.
A few years back, I bought myself an Xbox 360; I love the machine itself. Couldn’t complain about it, except for one thing…The need for a Microsoft Live account.
The thing that impresses me is, I’m definetely not the only person this happens to; A while back, I was subjected to the infamous Fifa 12 hack (Bear in mind, I have never even thought of buying it, since I don’t give two craps about soccer). Over the years since getting my 360, and subsequently my Live account, I have lost count of the times I’ve lost control of my Live account.
Everything from being unable to log in on my 360, to my friends complaining that I’m sending them dodgy links on MSN Messenger, and now this. Being unable to play Gotham City Impostors (which, as an aside, I have to admit is oodles more entertaining on PC than it is on the 360).
I tried to log in to GCI earlier today, only to be greeted by the message that I was unable to log in, either because of a login/password error, or just plain inability to get in touch with Windows Live.
Only once I clicked the “Details” button on the error message would I get the message that my account had been compromised (AGAIN), and used for spam.
At least, Microsoft must be aware that their security is craptastic, because this time I was able to get my account unlocked in a matter of minutes (instead of days / weeks).
Microsoft is, figuratively, getting away with murder here. I know I am not the only person who thinks the worst about Microsoft’s so-called security. When I was subjected to the Fifa 12 hack, I could find tons of people writing on message boards and blogs about getting hacked. Hell, you can even hear Joel F. Gardener (AKA FPS_Doug of Pure Pwnage and Cardboard Warfare fame) complain about the lousy state of service from Microsoft to his buddy Derek Sweet on their incredibly awesome podcast, SITMOS. Yet somehow, this major fail at security is still flying below the media radar.
I’m happy for the PSN users who got their free games; I just wish that someone would blow the whistle on the abysmal state of security for Microsoft Live accounts, so that we people who were unfortunate enough to buy a console which requires such an account can get satisfaction for putting up with this crap.